Privacy Policy

Privacy Policy


LEGAL NOTICE

In compliance with the information duty set forth in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the website owner informs you of the following:

  • Corporate Name: Vivi Holiday Homes S.L.
  • Tax Identification Number (NIF): B93728483
  • Address: C/ Almendralejo de Jarrales, 5, 1º A, 29649 – Mijas Costa (Málaga)

Within the limits established by law, Vivi Holiday Homes S.L. assumes no responsibility for the lack of truthfulness, completeness, update, or accuracy of the data or information on its websites.

The contents and information do not bind Vivi Holiday Homes S.L. and do not constitute opinions, advice, or legal counsel of any kind, as they are merely a service offered for informational and divulgative purposes.

The websites of Vivi Holiday Homes S.L. may contain links (links) to third-party pages that Vivi Holiday Homes S.L. cannot control. Therefore, Vivi Holiday Homes S.L. cannot assume responsibility for the content that may appear on third-party pages.

The texts, images, sounds, animations, software, and other contents included on this website are the exclusive property of Vivi Holiday Homes S.L. or its licensors. Any act of transmission, distribution, assignment, reproduction, storage, or public communication, whether total or partial, must have the express consent of Vivi Holiday Homes S.L.

Furthermore, to access some of the services that Vivi Holiday Homes S.L. offers through the website, certain personal data must be provided. In compliance with Regulation (EU) 2016/679 of the European Parliament and Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, we inform you that by filling out these forms, your personal data will be incorporated into and processed in the files of Vivi Holiday Homes S.L. for the purpose of providing and offering our services as well as informing you about improvements to the website.

You are also informed that you can exercise, at any time, your rights of access, rectification, cancellation, opposition, limitation, and portability of your personal data, free of charge by email to: jeroen@vivi-homes.com or at the address: C/ Almendralejo de Jarrales, 5, 1º A, 29649 – Mijas Costa (Málaga).

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PRIVACY

Protection of Personal Data according to the GDPR

Vivi Holiday Homes S.L., in application of the current regulations regarding personal data protection, informs you that the personal data collected through the forms on the website: www.vivi-realstate.com, are included in the automated files specific to users of the services of Vivi Holiday Homes S.L.

The collection and automated processing of personal data aim to maintain the business relationship and carry out information, training, advice, and other activities related to Vivi Holiday Homes S.L.

This data will only be provided to entities that are necessary for the sole purpose of fulfilling the previously stated purpose.

Vivi Holiday Homes S.L. adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing the old LOPD, as well as the new Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

The user may, at any time, exercise the rights of access, opposition, rectification, cancellation, limitation, and portability recognized in the aforementioned Regulation (EU). These rights can be exercised by the user through email to: jeroen@vivi-homes.com or at the address: C/ Almendralejo de Jarrales, 5, 1º A, C.P. 29649 – Mijas Costa (Málaga).

The user declares that all the data provided by them are true and correct, and they undertake to keep them updated by notifying Vivi Holiday Homes S.L. of any changes.

Purpose of Processing Personal Data:

Why do we process your personal data?

At Vivi Holiday Homes S.L., we process the personal data collected through the website: www.vivi-realstate.com for the following purposes:

  1. To provide our services in accordance with the specific needs of customers, to fulfill the contracts signed with them.

You are reminded that you can oppose the sending of commercial communications by any means and at any time by sending an email to the address mentioned above.

The fields in these records are mandatory, and it is impossible to fulfill the stated purposes without providing the required data.

How long are the collected personal data kept?

The personal data provided will be retained as long as the business relationship is maintained or until you request its deletion and during the period for which legal responsibilities may arise from the services provided.

Legitimization:

The processing of your data is carried out based on the following legal bases:

  1. The request for information and/or contracting of services from Vivi Holiday Homes S.L., the terms and conditions of which will be made available to you before any potential contracting.
  2. Free, specific, informed, and unequivocal consent, since we inform you by providing this privacy policy, and upon reading it, if you agree, you can accept it through a declaration or a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide your data or do so incorrectly or incompletely, we will not be able to fulfill your request, and it will be impossible to provide the requested information or carry out the contracting of the services.

Recipients:

The data will not be communicated to any third parties outside Vivi Holiday Homes S.L., except when required by law.

Intellectual Property Rights of www.vivi-realstate.com

Vivi Holiday Homes S.L. is the owner of all copyright, intellectual property, industrial, “know-how,” and other rights related to the contents of the website www.vivi-realstate.com and the services offered on it, as well as the necessary programs for its implementation and the related information.

Reproduction, publication, and/or non-private use of the contents, either total or partial, of the website www.vivi-realstate.com is not permitted without prior written consent.

Intellectual Property of Software

The user must respect the third-party programs made available by Vivi Holiday Homes S.L., even if they are free and/or publicly available.

Vivi Holiday Homes S.L. holds the necessary intellectual property rights for the software.

The user does not acquire any right or license over the software necessary for the provision of the service or over the technical tracking information of the service, except for the necessary rights and licenses for the fulfillment of the contracted services, and only during their duration.

For any action beyond fulfilling the contract, the user will need written authorization from Vivi Holiday Homes S.L., and it is prohibited for the user to access, modify, view the configuration, structure, and files of the servers owned by Vivi Holiday Homes S.L., assuming civil and criminal responsibility for any incident that may occur on the servers and security systems due to negligent or malicious actions on their part.

Protection of Hosted Information

Vivi Holiday Homes S.L. performs backups of the contents hosted on its servers, but it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted or modified during the period since the last backup.

Services Offered Except for the specific backup services, the services do not include the restoration of content preserved in backups made by Vivi Holiday Homes S.L., when the loss is attributable to the user. In this case, a fee will be determined based on the complexity and volume of the recovery, always with prior acceptance from the user.
The restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to Vivi Holiday Homes S.L.

Commercial Communications In accordance with the LSSI (Law of Information Society Services and Electronic Commerce), Vivi Holiday Homes S.L. will not send unsolicited advertising or promotional communications via email or other equivalent electronic means of communication unless previously requested or explicitly authorized by the recipients.
In the case of users with whom there is a previous contractual relationship, Vivi Holiday Homes S.L. is authorized to send commercial communications regarding products or services from Vivi Holiday Homes S.L. that are similar to those initially contracted by the customer.
In all cases, the user, after verifying their identity, may request that no further commercial information be sent through Customer Service channels.

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COOKIES
Cookie Policy
Vivi Holiday Homes S.L. informs about the use of cookies on its website: www.vivi-realstate.com

What Are Cookies?
Cookies are files that can be downloaded to your device through web pages. They are essential tools for providing numerous services in the information society. Among other things, they allow a website to store and retrieve information about a user’s browsing habits or their device, and depending on the information obtained, they can be used to recognize the user and improve the service offered.

Types of Cookies
According to the entity that manages the domain from which the cookies are sent and processes the obtained data, two types can be distinguished:

  • First-party Cookies: Those sent to the user’s device from a computer or domain managed by the publisher of the service requested by the user.
  • Third-party Cookies: Those sent to the user’s device from a computer or domain not managed by the publisher, but by another entity that processes the data obtained through the cookies.

If the cookies are installed from a computer or domain managed by the publisher but the information collected is managed by a third party, they cannot be considered first-party cookies.

There is also a second classification based on how long the cookies remain stored on the user’s browser:

  • Session Cookies: Designed to gather and store data while the user is accessing a website. They are typically used to store information that is only needed for the service requested by the user for a single session (e.g., a list of purchased products).
  • Persistent Cookies: The data remains stored on the device and can be accessed and processed for a defined period set by the cookie’s responsible entity, ranging from a few minutes to several years.

Lastly, another classification exists with six types of cookies based on the purpose for which the obtained data is processed:

  • Technical Cookies: Allow users to navigate a website, platform, or application and use various options or services available, such as controlling data traffic and communication, session identification, accessing restricted areas, storing items for a purchase, and using security elements during navigation.
  • Personalization Cookies: Enable the user to access the service with predefined general characteristics based on certain criteria of the user’s device, such as language, browser type, regional settings, etc.
  • Analysis Cookies: Allow the responsible entity to track and analyze user behavior on the linked websites. The information collected is used to measure site activity and generate user navigation profiles for improvements based on data analysis.
  • Advertising Cookies: Enable the most efficient management of advertising spaces.
  • Behavioral Advertising Cookies: Store user behavior information obtained through continuous observation of browsing habits, enabling the development of a profile for showing targeted advertising.
  • External Social Media Cookies: Allow visitors to interact with content on various social media platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated solely for users of those platforms. The use and data collection from these cookies are regulated by the privacy policy of the respective social media platform.

Deactivation and Deletion of Cookies
You have the option to allow, block, or delete cookies installed on your device through your browser’s settings. Disabling cookies may cause some services to stop working. The method for disabling cookies differs for each browser, but can generally be done through the Tools or Options menu. You can also consult the browser’s Help menu for instructions. The user can choose at any time which cookies to enable on this website.

You can allow, block, or delete cookies through your browser’s settings:

Additionally, you can manage your browser’s cookie storage through tools like:

Cookies Used on www.vivi-realstate.com
Below are the cookies used on this portal, along with their type and function:

  • _utma:
    Duration: 2 years from installation or update.
    Description: Collects anonymous information about user navigation to understand visit origins and other statistical data.
    Type: Third-party
    Purpose: Analytics
  • _utmb:
    Duration: 30 minutes
    Description: Stores information about the visit activity on the website, primarily its duration.
    Type: Third-party
    Purpose: Analytics
  • _utmc:
    Duration: Session
    Description: Stores information about visit activity, primarily its duration.
    Type: Third-party
    Purpose: Analytics
  • _utmz:
    Duration: 6 months from installation or update.
    Description: Stores how the visitor arrived at the website, whether directly, via a link, search, or ad.
    Type: Third-party
    Purpose: Analytics
  • _ga:
    Duration: 2 years
    Description: Distinguishes users. Generated by Google Analytics.
    Type: Third-party
    Purpose: Analytics
  • _gat:
    Duration: 1 minute
    Description: Used for advertising on other Google network pages.
    Type: Third-party
    Purpose: Behavioral Advertising
  • _gid:
    Duration: 24 hours
    Description: Generated by Google Analytics.
    Type: Third-party
    Purpose: Behavioral Advertising
  • APISID, HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID, VISITOR_INFO1_LIVE, YSC, nTpXe.resume:
    Various durations and functions, related to Google services like YouTube videos embedded on the website and tracking user data for analytics and behavior profiling.

www.vivi-realestate.com displays information about its Cookie Policy at the bottom or top of any page on the portal with each login.
Upon seeing this information, you can take the following actions:
• Accept cookies: This notice will not be displayed again when accessing any page of the portal during this session.
• Modify/customize your settings: You can get more information about what cookies are, review the Cookie Policy of: www.vivi-realestate.com, and modify your browser settings.
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